Customer Services Careers

Ensuring our customer care

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GSF 2022 Airbus Services

Become part of our Customer Services team

The future is yours

Looking for a job where you can work worldwide while being front line with customers? From the birth of an aircraft until the end of its life, Customer Services is where the action takes place. Our job: Keeping the aircraft flying and the customer satisfied.

Airbus Services proposes end-to-end solutions to airlines, MROs (Maintenance, Repair, and Operations) and lessors. Airbus Services maintains the aircraft to the latest quality and safety standards, optimizes its availability and streamlines flight operations, backed by the expertise of more than 50 years in designing and manufacturing aircraft.

Customer Service at Airbus is a playground where you can test, learn, teach, grow, innovate, collaborate.

Join us

Key figures

  • +8000
    professionals
  • +300
    Job opportunities
  • +110
    different nationalities

Ready to take the lead in?

Access our job board and find your next career opportunity with our Customer Services teams.

Browse open positions

Here’s what you can expect

Working with us

Various opportunities

Airbus Services is delivering end-to end aviation solutions, creating value and enhancing customer fleet performance.

Customer services - careers

Raising the standards

Airbus Services is the long term partner of the airlines, keeping the aircraft flying as efficiently as possible. We are combining customers’ voice and Airbus know-how.

Customer services - careers

Growing your skills

Access tailored career paths and specialised training programmes in customer care, aviation digital solutions, and more. Our team benefits from continuous learning, mentorship, and strong partnerships.

Airbus in Finland

  • Looking for an apprenticeship?

    Dive into our Customer Services department by joining our apprenticeship training. We offer an immersive approach to train you from the earliest stages of your career.

Hear from Team Airbus

Testimonials

  • Prerna Sharma

    Working with Airbus is an incredibly fulfilling experience. What makes me most proud is being part of a company that has consistently pushed the boundaries of innovation in aviation, from cutting edge aircraft design to pioneering projects.

    Prerna Sharma
    Project engineer, India
  • Hajar Richard

    Airbus offers me a job with a meaningful impact, I have found that sweet spot with professional fulfillment and personal happiness go hand in hand.

    Hajar Richard
    In-service aircraft engineer, Dubai
  • Florian Spleiss - Services Controller

    Working for Airbus is more than just building the best aircraft in the world. For us in customer services it is important that the customer is happy over the full lifecycle of the aircraft.

    Florian Spleiss
    Services Controller, USA

FAQs

What jobs are open in Customer Services?

We regularly recruit on the following Customer Service's functions : 

- Working party manager
- AOG solutions manager
- Supply manager
- Tooling Services Specialist
- Technical data Engineer Retrofit specialist
- Maintenance Engineer / Instructors
- Customer logistic manager
- Customer support manager

Many other opportunities are yet to be discovered in our job board.

How to apply for a job in Customer Services at Airbus?

You will find all open positions on our job board, so it's easy to apply online. Nervous to apply? Get more information about our recruitment process.

What opportunities are there for working worldwide?

With more than 180 locations around the world, Airbus is a great place to launch your international career. We are recruiting talents from the four corners of the globe to create a global dynamic that enables us to shape the future of aerospace. You will find many opportunities worldwide in the Customer Service department.

What are the benefits of working at Airbus in Customer Services?

Working in customer service at Airbus is a great opportunity to create seamless journeys for our customers and to raise aviation services standards. You will get to work in a dynamic environment and will shape the travel experience of tomorrow. In addition to these exciting opportunities, working at Airbus sets you up for a competitive salary, a growing list of company perks, and plenty of options for training and advancing your career within our international teams.

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