The moment an Airbus helicopter is delivered, one of the company’s primary missions begins: providing customers with the necessary support and services to carry out their operations efficiently, safely and cost-effectively.

Airbus Helicopters’ global customer service network works around the clock to fulfill this mission, bringing tailor-made and competitive solutions to the customer’s doorstep.

Through the HCare service offer, Airbus Helicopters keeps businesses on track and rotorcraft in the skies. Spanning material management, helicopter maintenance, technical support, training and flight ops, and connected services, HCare ensures that each flight is a success and performed with the highest levels of safety.

Not only does this focus cover today’s flights, it covers tomorrow’s as well. As operators’ requirements evolve and their missions become more demanding, Airbus Helicopters continuously adapts its service portfolio to fit customers’ needs.

Our HCare services

Material management

Material management



Technical support

Technical support

Training and flight ops

Training & flight ops

Airbus’ HFDM analytics service on a tablet.

Connected services




Our global network

There when you need us

Contact us

Get in touch with one of our local sales representatives to learn more.

Stay up to date with the HighFlyer News App

Related news

Super Puma HCare
Airtelis/RTE, Heliswiss Iberica, and Air Zermatt expand their HCare agreements
Airbus Helicopters reinforced its support and services with three European customers at the European Rotors trade fair in Cologne, Germany, further demonstrating the company's commitment to providing solutions that respond to operator requirements.
Read more
Helionix and legacy helicopters singled out for new Airbus services offers
At European Rotors 2021, Airbus Helicopters unveiled two new service offers targeting its in-service legacy fleet and Helionix aircraft, respectively. HCare Classics and HDataPower both address customers’ support needs with hand-picked services.
Read more
H160 c-RFM
H160: A step-change in support
The H160’s standard-setting maintenance and support concept is among the aircraft’s many innovations. It has undergone fine-tuning in an Operator Zero campaign with Airbus as the “first operator”. It elevates commonplace needs like component accessibility to the fore. Its training and technical documentation are practical and visual. And it sought to integrate digital solutions from the design phase to maintenance, ensuring these solutions communicate with each other. Let’s take a closer look.
Read more

Discover our full helicopter portfolio