Introduction
The Airbus Helicopters' HCare offering provides a wide range of solutions to support customers throughout their journey. From training and flight operations to technical support, Airbus Helicopters is committed to improving the safety and efficiency of its customers' operations.
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HCare Store
Tailored solutions for each customer profile
Materials Management, Technical Support, Helicopter Maintenance, Training and Flight Ops, and Connected Services are available through five comprehensive, customer-focused solutions:
HCare Initial: Tailored for customers starting operations with a new Airbus helicopter or taking delivery of a new aircraft type.
- HCare In-service: For customers already operating an Airbus helicopter type, HCare In-service contracts tailor services to the operator's needs.
- HCare Lifetime: HCare Lifetime is designed for operators looking for an end-to-end package and a long-term relationship - from entry into service to the end of the aircraft's life.
- HCare First: For private and business aviation operations, Airbus Helicopters offers HCare First.
- HCare Classics: HCare Classics is designed for customers operating legacy helicopters. The solution is fully customisable and offers operators specific monitoring and solutions to keep the fleet fully operational and mission-capable at all times.
Performance commitment levels
Airbus Helicopters offers three commitment levels for material management solutions:
- Guaranteed repair - Serving as Airbus Helicopters’ commitment to repair & overhaul (R&O) turn-around-times, the Guaranteed Repair programme is focused on R&O management at the component level. It enables operators to contractually secure R&O turnaround times, with the goal of improving maintenance planning efficiency.
- Part availability - This exchange service is based on the replacement of parts that are reaching their time between overhaul (TBO) or service life – as well as for the replacement of failed parts within short lead times. The solution is customisable and is built on fixed hourly-rate payments, thereby making maintenance expenses predictable and streamlined.
- Fleet availability - The Fleet Availability program is for operators who want to delegate some or all airworthiness and maintenance activities outside of their organisation and ensure short lead times for parts deliveries. By selecting this customisable solution, fleet availability performance is contractually committed – allowing operators to always be mission ready.
HCare documents
Download the following brochures to find out more about our HCare offer.
HCare global offer
HCare Offer
HCare Classics
Brochure-HCare Classics
HCare Classics
H125/H130 Standard U
Leaflet HCare Helicopter Maintenance H125/H130 Standard Upgrades Crash Resistant Fuel System
- HCare global offer
- HCare Classics
- H125/H130 Standard U
HCare Offer
Brochure-HCare Classics
HCare Classics
Leaflet HCare Helicopter Maintenance H125/H130 Standard Upgrades Crash Resistant Fuel System
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