Onboarding l Help and Support

We’re here every step of the way. Find someone who can troubleshoot pre-boarding or onboarding issues you may stumble upon.

Your manager can answer your questions or direct you to the most relevant person.

You can also turn towards your buddy. A buddy is a team member who helps you out through your onboarding. If you don’t have one, ask your team members who would be keen to be your buddy.

If you’re an apprentice, consult your Early career manager. You can find their contact details by asking ...

If you have an issue with MyPULSE, security clearance, your Airbus account, software, hardware… Get in touch with the IT helpdesk.

Germany +49 30 31 17 40 44
France +33 1 57 32 48 05
UK +44 20 35 64 96 90
Spain +44 20 35 64 96 90

If you have any questions related to HR, contact your Human Resource Business Partner (HRBP). It’s the person who took care of your contract.

You’re on a temporary contract? Temporary agencies will provide the HR information and will be your contact point.

You will receive a formal invitation by email to do a health check during your pre-boarding or onboarding. In it, you’ll find the name of your work doctor as well as the location to go to.

Something requires urgent help onsite? Get in touch with Airbus emergency services. Use local phones to reach them, a landlinephone on the wall.

Always contact Airbus emergency services first because they can be there faster than external firemen for instance.

You will find in the internal HUB a dedicated section “Local Services” that will provide you with local emergencies numbers and procedures.