Contacts
Airbus Helicopters in Canada
Corporate
Dwayne Charette
President & Chief Operating Officer
Andrew Vilkas
Chief Financial Officer
Sales, marketing & communications
Wayne Woytkiw
Regional Sales Manager
Jason Moir
Regional Sales Manager
Richard Morris
Director, Government Programs
Alison Ivan
Manager, Corporate Affairs & Communications
Human Resources
Finance
Accounts Receivable
Accounts Payable
Customer Support
Warranty, spares, R&O, optional equipment
Customer Support
1-800-267-4999
Western Canada: support.western.ahca@airbus.com
Eastern Canada: support.eastern.ahca@airbus.com
International/Intercompany: support.international.ahca@airbus.com
Spares After-Hours AOG Support
1-800-267-4999 Option 1
Ross Johnson
Director Support & Services
Western Canada Customer Support
Adam Everett
Customer Support Manager
Lindsay Kelley
Customer Support Representative
USA & International
Naomi Barber
Customer Support Representative
Western Canada
Deidre Patterson
Customer Support Representative
Western Canada
Monte N Shivaharan
Customer Support Representative
Western Canada
Eastern Canada Customer Support
Julia Castro-Rodrigues
Customer Support Manager
Eastern Canada
Mario Lozancic
Customer Logistics Manager
Karen Fitzpatrick
Customer Support Representative
Eastern Canada
Chelsea Hennessy
Customer Support Representative
Eastern Canada
Daniel Addo
Customer Service Representative
Eastern Canada
Technical Support
Technical Support
Blair Auld
Supervisor, Technical Support
Jarrod Creally
Technical Support Expert
Thorsten Carlsen
Technical Support Expert
Dan Desilets
Technical Support Expert
Brad Morgan
Technical Representative, Avionics
Rod Tupala
Technical Representative
Andre Guay
Technical Representative
AOG SUPPORT: 1-800-267-4999
In case of an aircraft on ground (AOG), Airbus Customer Support teams provide spare parts and technical support 24 hours a day, 7 days a week, 365 days a year.
During business hours, please contact your dedicated Airbus Customer Support Region or Technical Support team directly.
Spare parts:
Eastern Canada: support.eastern.ahca@airbus.com
Monday to Friday (except holidays) - 7h:30am-4pm ET
Western Canada: support.western.ahca@airbus.com
Monday to Friday (except holidays) - 10h30am-7pm ET
International/Intercompany: support.international.ahca@airbus.com
Monday to Friday (except holidays) - 8h30am-5pm ET
Technical Support (all regions)
list.tech.support.ahca@airbus.com
For after-hours AOG support, please contact our team by telephone at 1-800-267-4999 to reach our dedicated after-hours team.
Technical Publications & Airbus World Support
Orion, AirbusWorld, TIPI
Caren Stewart
Technical Publications Representative & Fleet Administrator
Airbus Helicopters Training Academy
Airbus Helicopters Training Academy in North America located in Grand Prairie, Tewas, hones the skills of more than 1,500 pilots and technicians annually, with classes serving law enforcement, parapublic, and military operations.
Discover more
Our presence in Canada
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Airbus Helicopters in Canada
Headquartered in Fort Erie, Ontario, Airbus Helicopters in Canada supports a wide range of missions within region.
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Airbus in Canada
Airbus is proud to be a leading member of Canada's aerospace sector. Canada is the most significant official presence of Airbus…
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Working at Airbus in Canada
Looking for your next career opportunity? Check out the job offers awaiting you today at Airbus in Canada.
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