Contacts for Airbus Helicopters in Canada

Corporate

Dwayne Charette President & Chief Operating Officer (905) 871-7772 michele.ryall@airbus.com

Andrew Vilkas Chief Financial Officer (905) 871-7772

Sales & Marketing

Wayne Woytkiw Regional Sales Manager Western Canada (604) 362-8614 wayne.woytkiw@airbus.com

Jason Moir Regional Sales Manager Eastern Canada (514) 891-0815 jason.moir@airbus.com

Richard Morris Director, Government Programs (289) 321-0644 richard.r.morris@airbus.com

Alison Ivan Manager, Corporate Affairs & Communications (905) 994-2921 alison.ivan@airbus.com

Customer Support

Warranty, spares, R&O, optional equipment

Customer Support
1-800-267-4999

Western Canada: support.western.ahca@airbus.com
Eastern Canada: support.eastern.ahca@airbus.com
International/Intercompany: support.international.ahca@airbus.com

Spares After-Hours AOG Support
1-800-267-4999 Option 1

Ross Johnson Director Support & Services (905) 994-2912 Toll Free: x 672912 ross.johnson@airbus.com

Julia Castro-Rodrigues Customer Support Manager for Eastern Canada (905) 994- 2910 - Toll Free: 1-800-267-4999 x 672910 julia.castro-rodrigues@airbus.com

Western Canada Customer Support

Adam Everett Customer Support Manager Western Canada (905) 994-2904 Toll Free: 1-800-267-4999 x 672904 adam.everett@airbus.com

Naomi Barber Customer Support Representative Western Canada (905) 994-2902 Toll Free: 1-800-267-4999 x 672902

Deidre Patterson Customer Support Representative Western Canada (905) 994-2968 Toll Free: 1-800-267-4999 x 672968

Monte N Shivaharan Customer Support Representative Western Canada (905) 994-2991 Toll Free: 1-800-267-4999 x 672991

Lindsay Kelley Customer Support Representative USA & International (905) 994-2952 Toll Free: 1-800-267-4999 x 672952

Eastern Canada Customer Support

Karen Fitzpatrick Customer Support Representative Eastern Canada (905) 994-2930 - Toll Free: 1-800-267-4999 x 672930

Saheed Olooto Customer Support Representative Eastern Canada (905) 994-2919 - Toll Free: 1-800-267-4999 x 672919

Technical Support

Technical Support 1-800-267-4999 list.tech.support.ahca@airbus.com

Blair Auld Supervisor, Technical Support Ontario (905) 994 2918 - (905) 321 3758 blair.auld@airbus.com

Fred Pinat Technical Support Expert Western Canada (236) 558-7979 - Toll Free: fredric.f.pinat@airbus.com

Jarrod Creally Technical Support Expert Western Canada (778) 475-1899 - (250) 307 6408 jarrod.creally@airbus.com

Thorsten Carlsen Technical Support Expert Central Canada (780) 705-2530 - (780) 884 2478 thorsten.carlsen@gmail.com

Dan Desilets Technical Support Expert Central Canada (368) 882-2004 dan.desilets@airbus.com

Brad Morgan Technical Representative, Avionics Ontario (905) 994 2977 - (905) 401 6794 brad.morgan@airbus.com

Rod Tupala Technical Representative Ontario (905) 994-2988 - (905) 401 6493 rod.tupala@airbus.com

Andre Guay Technical Representative Quebec & Maritimes (514) 240-7642 andre.guay@airbus.com

Technical Publications & Airbus World Support

Orion, AirbusWorld, TIPI

Caren Stewart Technical Publications Representative & Fleet Administrator (905) 994-2969 Toll Free: 1-800-267-4999 x 672969 caren.stewart@airbus.com

Training

Training information ( 972) 641-3498 AHNA.Training@airbus.com

Airbus Helicopters Training Academy
Airbus Helicopters Training Academy provides a range of services in North America.
Learn more

Human Resources

Career opportunities AHCA-HR@Airbus.com https://www.airbus.com/en/careers/life-at-airbus/working-here/working-at-airbus…

Finance

Accounts Receivable (905) 871-7772 kelly.pyke@airbus.com

Accounts Payable (905) 871-7772 contact.accountspayable.ahca@airbus.com

AOG SUPPORT: 1-800-267-4999

In case of an aircraft on ground (AOG), Airbus Customer Support teams provide spare parts and technical support 24 hours a day, 7 days a week, 365 days a year.

During business hours, please contact your dedicated Airbus Customer Support Region or Technical Support team directly.

Spare parts:
Eastern Canada: support.eastern.ahca@airbus.com
Monday to Friday (except holidays) - 7h:30am-4pm ET

Western Canada: support.western.ahca@airbus.com
Monday to Friday (except holidays) - 10h30am-7pm ET

International/Intercompany: support.international.ahca@airbus.com
Monday to Friday (except holidays) - 8h30am-5pm ET

Technical Support (all regions)
list.tech.support.ahca@airbus.com

For after-hours AOG support, please contact our team by telephone at 1-800-267-4999 to reach our dedicated after-hours team.