Contacts

Airbus Helicopters in Canada

Airbus Helicopters in Canada

Corporate

Dwayne Charette

President & Chief Operating Officer

Andrew Vilkas

Chief Financial Officer

Sales, marketing & communications

Wayne Woytkiw

Regional Sales Manager

Jason Moir

Regional Sales Manager

Richard Morris

Director, Government Programs

Alison Ivan

Manager, Corporate Affairs & Communications

Human Resources

Finance

Customer Support

Warranty, spares, R&O, optional equipment

Customer Support
1-800-267-4999

Western Canada: support.western.ahca@airbus.com
Eastern Canada: support.eastern.ahca@airbus.com
International/Intercompany: support.international.ahca@airbus.com

Spares After-Hours AOG Support
1-800-267-4999 Option 1

Ross Johnson

Director Support & Services

Western Canada Customer Support

Adam Everett

Customer Support Manager

Lindsay Kelley

Customer Support Representative

Naomi Barber

Customer Support Representative

Deidre Patterson

Customer Support Representative

Monte N Shivaharan

Customer Support Representative

Eastern Canada Customer Support

Julia Castro-Rodrigues

Customer Support Manager

Mario Lozancic

Customer Logistics Manager

Karen Fitzpatrick

Customer Support Representative

Chelsea Hennessy

Customer Support Representative

Daniel Addo

Customer Service Representative

Technical Support

Technical Support

Blair Auld

Supervisor, Technical Support

Jarrod Creally

Technical Support Expert

Thorsten Carlsen

Technical Support Expert

Dan Desilets

Technical Support Expert

Brad Morgan

Technical Representative, Avionics

Rod Tupala

Technical Representative

Andre Guay

Technical Representative

AOG SUPPORT: 1-800-267-4999

In case of an aircraft on ground (AOG), Airbus Customer Support teams provide spare parts and technical support 24 hours a day, 7 days a week, 365 days a year.

During business hours, please contact your dedicated Airbus Customer Support Region or Technical Support team directly.

Spare parts:
Eastern Canada: support.eastern.ahca@airbus.com
Monday to Friday (except holidays) - 7h:30am-4pm ET

Western Canada: support.western.ahca@airbus.com
Monday to Friday (except holidays) - 10h30am-7pm ET

International/Intercompany: support.international.ahca@airbus.com
Monday to Friday (except holidays) - 8h30am-5pm ET

Technical Support (all regions)
list.tech.support.ahca@airbus.com

For after-hours AOG support, please contact our team by telephone at 1-800-267-4999 to reach our dedicated after-hours team.

Technical Publications & Airbus World Support

Orion, AirbusWorld, TIPI

Caren Stewart

Technical Publications Representative & Fleet Administrator

Airbus Helicopters Training Academy

Airbus Helicopters Training Academy in North America located in Grand Prairie, Tewas, hones the skills of more than 1,500 pilots and technicians annually, with classes serving law enforcement, parapublic, and military operations.

 

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