- Widens support services choice for ACJ operators
Jet Aviation’s maintenance, repair and overhaul (MRO) facilities in Dubai are to join the ACJ Service Centre network, adding to the choice of Airbus-approved facilities around the world for ACJ customers and operators. Its Basle facilities became part of the ACJ Service Centre Network earlier this year.The expanded network comprises companies that are owned or controlled by Airbus, as well as independent ones that it has approved. Its capabilities include line and heavy maintenance, cabin-refurbishing, and cabin and system upgrades.The ACJ Service Centre network now comprises Comlux America in Indianapolis, HAECO Private Jet Solutions in Xiamen, Jet Aviation in Basle and Dubai, Sepang Aircraft Engineering (SAE) in Kuala Lumpur and ST Aerospace in Singapore. It will grow to include others over time.The network provides dedicated support to ACJ customers around the world, and includes the provision of turnkey services, enabling customers to benefit from Airbus quality and standards – as well as peace of mind. It complements Airbus’ leadership in turnkey cabin-outfitting of large business jets, where it is uniquely well qualified with some 70 completions to its credit.“Airbus Corporate Jets continually strives to provide excellence in customer care, and the ACJ Service Centre Network that we are building with our business partners is the latest addition to a worldwide support network that is sized for more than 500 customers and operators,” says Benoit Defforge, Managing Director, Airbus Corporate Jets.Customised Airbus corporate-jet support and services have long included single-point-of-contact access to the corporate jet customer care centre (C4you) team, dedicated customer support directors, training and customised maintenance programmes.More than 180 Airbus corporate jets are in service around the world, and they are flying on every continent, including Antarctica.
The addition of Jet Aviation Dubai to the ACJ Service Centre network is marked by Airbus Corporate Jets Managing Director Benoit Defforge and Jet Aviation President Robert Smith (left to right)