A dedicated partner
For over five decades, Airbus Helicopters has been a dedicated partner to Italy, with its aircraft supporting a range of operations from life-saving emergency medical services (HEMS) to critical law enforcement missions.
Airbus Helicopters in Italy is present with a dedicated Customer Centre in Verona and a MRO Centre of excellence in Trento that delivers comprehensive support. Airbus Helicopters’ fleet accounts for 33% of the country’s civil and parapublic in-service fleet, a percentage that reaches 60% when only civil operations are considered.
Our presence in Italy

Airbus Helicopters
Learn more about our extensive range of products and solutions and the essential missions our aircraft support worldwide.
Customer support and services
Airbus Helicopters in Italy provides comprehensive support, including base maintenance, spare parts, technical assistance, and CAMO services.
Comprehensive support include:
- Base Maintenance (heavy checks, major repairs/mods, component overhauls for airframe, engines, systems)
- Line Maintenance (routine checks, defect rectification). Genuine Airbus spare parts, logistics & exchange. Expert technical & engineering support OEM liaison
- Full CAMO services: airworthiness management (EASA), maintenance programs, AD/SB tracking, records & ARC management.
- DOA (Design Organisation Approval) / POA (Production Organisation Approval)

Airbus Helicopters Certifications in Italy
Find relevant Airbus Helicopters certificates for Italy, including maintenance, production, design, and authorised service centre approvals.
Contact information
Contact details for general inquiries and services related to Airbus Helicopters in Italy.
General inquiries
Trento: +39 0461 949910
Verona: +39 045 8600646
Sales, Marketing & Communications
Sanaa Essalih
Head of Sales
Villafranca di Verona (VR)
sanaa.essalih@airbus.com
Alice Fanari
Marketing Specialist
Villafranca di Verona (VR)
alice.fanari@airbus.com
Customer Support - AOG Support
AOG: +39 342 8017171
In case of Aircraft on Ground (AOG), Airbus Helicopters in Italy Customer Support provide spare parts and technical support 7 days a week.
Spare Parts:
Mondays To Fridays:
8:30am-12:30am / 13:30pm:17:30pm
Saturdays, Sundays and Holidays:
8:30am-12:30am / 13:30pm:17:30pm
For after-hours AOG support, please contact our team by telephone at +39 342 8017171 to reach our dedicated after-hours team.
Technical Support
Technical Office
Phone: +39 046 1949980
Location: Trento (TN)
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