AirbusWorld is the collaborative platform dedicated to Airbus Helicopters customers to manage their day-to-day operations and interactions with the OEM. It offers a simplified and streamlined navigation between services and activities, through a number of menus and shortcuts that are accessible from any page. The platform enables greater collaboration with operators through valuable features, such as an interactive map of Airbus Helicopters' global network of service and training centres, an online catalogue of services and software, and online communities that foster open dialogue and exchange on a wide range of topics.

What’s new for AirbusWorld?

New Homepage:

  • AirbusWorld has recently further improved the customer experience by revamping the look and feel of its homepage, providing faster and more direct access to key customer services. It also provides relevant information such as new services available, proposed training initiatives (webinars or e-learnings) aimed at getting the most out of these service solutions, or new functionalities recently integrated. 

New “Contact Us” page

  • Easily find the right support teams to answer your questions through a new “Contact us” page, accessible by clicking on the help button. Benefit from a clear overview of the relevant contacts to address your specific needs and direct access to create and track your requests.

AirbusWorld on your smartphone:

  • The AirbusWorld platform is now more flexible and accessible on your mobile devices. It offers easy access and navigation thanks to a fully compatible homepage and menu.
  • Technical Data goes mobile with O.R.I.O.N. – the technical publication reader that is accessible both online and offline, providing harmonis information for both web and mobile services. The feature’s enhanced search engine enables users to find refined results, according to their operational needs
  • Customer Request - users can create their own Customer Request instantly, on their mobile phone or tablet

Additional services include:

  • Showroom - AirbusWorld's online catalogue where customers can learn all about Airbus Helicopters services and software in one unique place
  • Newsroom - AirbusWorld newsroom gathers the latest news on our support and service offers, innovations, improved processes, regional activities, and more for our customers and partners. Follow your favourite topics with personalized alerts through the notification centre, and receive fresh content directly in your inbox.
  • Global Presence – to help customers find the nearest Airbus Helicopters and/or Airbus Helicopters Support & Services distributor, Airbus Helicopters Maintenance and Repair Centre, or Airbus Helicopters Training Centre


AirbusWorld leaflet

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AirbusWorld is a collaborative platform, offering simplified and streamlined navigation between services through menus and shortcuts accessible from any page.

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AirbusWorld support

Need assistance? Access around-the-clock support with our HCare worldwide customer support or contact your local AirbusWorld support team. 

General terms and conditions

AirbusWorld General Terms and Conditions

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The GTC must be accepted online by a legal representative within your company. Each future AirbusWorld user must read the GTC before gaining access to the service.

HCare Store

Available through AirbusWorld

Material management

Material management



Technical support

Technical support

Training and flight ops

Training & flight ops

Airbus’ HFDM analytics service on a tablet.

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