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Customer support contacts

Customer support services groups

Support services group

Your Contact

Anthony Baker

VP, Customer Support

Mike Muniz

Director, Customer Support

Kathy Klemstein

Manager, Business Systems, Forecasting & Reporting

Darren Huski

E-Commerce Administrator

Mike Grubb

Manager, Service Support Contracts

Derran O’Neal

Sr. Warranty Administrator

Bob Willams

Repairables Administrator

Eric Lyons

Repairables Administrator

Roberta Robinson

Repairable Customer Support Representative

Customer services

AOG
Phone

+1 (800) COPTER1

+1 (800) 267 8371

Fax +1 (972) 641 3661
Email aog.us@airbus.com
Repair & Warranty 
Fax +1 (972) 641 3775
AOG for airlines
Phone

+1 (214) 707 0185

Email valerie.marquez@airbus.com
Supply Services
Spares

+1 (972) SPARES1

+1 (972) 772 7371

Fax +1 (972) 641 3775

Khristen Thompson

Manager, Customer Support Center

Joaquin Alatorre

Fernando Andrade

Barbara Miller

Lynette Shillingford-Bivens

Dana Bynum

Adrienne Stephen

Chris Talton

Ashley Tharp

Janean Wells

Customer regional support

2019 Customer Support Managers and Customer Service Representatives Map

Northwest

Fernando Andrade

Adrienne Stephen

General Support Northwest

Northeast

Barbara Miller

General Support Northeast

Gulf

Ashley Tharp

Janean Wells

Joaquin Alatorre

General Support Gulf

Southwest

Jason Spade

Customer Support Manager

Fernando Andrade

Adrienne Stephen

General Support Southwest

Airbus service centers

Jim Selner

Service Center Network Manager

Chris Talton

General Support - Service Center

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