Airbus Helicopters, Inc.
Customer Center in the U.S.
Airbus Helicopters is the world’s leading manufacturer of helicopters, offering the most comprehensive lineup of civilian and military helicopters in the world.
A division of Airbus, Airbus Helicopters employs approximately 20,000 people worldwide. Its fleet in service includes nearly 12,000 helicopters operated by more than 3,000 customers across 150 countries. Worldwide, the company maintains a 45-percent market share in the civil and parapublic markets.
Airbus Helicopters Inc., the U.S. affiliate, has been serving customers for 50 years, having opened its main facilities in 1969 in Grand Prairie, Texas. It also operates a production line in Columbus, Mississippi. More than 1,000 skilled and dedicated employees support some 800 customers and more than 2,600 aircraft in service in the region. Airbus Helicopters has a North American market share of more than 70% and holds a leading position in nearly all of the largest market segments by providing a diverse selection of versatile and high-performance aircraft suited to perform customers’ demanding missions. Airbus also provides world-class training, aftermarket support and technical assistance for customers throughout the region.
HCare service offer
The moment an Airbus helicopter is delivered, one of the company’s primary missions begins: providing the customer with the necessary support and services to carry out their operations efficiently, safely and cost-effectively.
Airbus Helicopters Inc.’s Customer Services network works around the clock to fulfill this mission, bringing tailor-made and competitive solutions to the customer’s doorstep.
As the world’s No.1 helicopter manufacturer, Airbus provides the most efficient civil and military helicopter solutions to our customers who serve, protect, save lives and safely carry passengers in highly demanding environments.
Airbus helicopters are deployed on missions worldwide for diverse aerial duties.
Latest helicopter media assets
To continue the Airbus Helicopters 50th anniversary, we are featuring the National Guard – Pennsylvania Counterdrug Joint Task Force for our fourth customer profile. The Counterdrug Aviation Detachment receives an average of 2 mission requests per day and supports nearly 30 federal, state and local law enforcement agencies. This group utilizes two Airbus UH-72A Lakota helicopters. The military version of the civilian EC145 is both dual-engine, autopilot equipped, fitted with a specialized mission equipment package (MEP) used to support counterdrug operations. Pictured is the OAG Special Operations Group at the Philadelphia International Airport after serving 13 search warrants in Kensington earlier this year. The operation was a large-scale operation that included aviation assets from the Office of the Attorney General, Pennsylvania Counterdrug Joint Task Force and the New Jersey Counterdrug Joint Task Force. Airbus UH-72As from both states were utilized as a tool for law enforcement to record probable cause on the locations, maintain surveillance, and later execute the search warrants. In congratulations on our 50th anniversary, the group wishes Airbus Helicopters continued success and continued improvement of Airbus products, always improving on the capabilities currently available.
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