Our commitment to the safety of our products and our customers is reflected across all our activities, and is supported by investments in state-of-the-art training facilities for pilots and maintenance personnel; the incorporation of cutting-edge technologies throughout our helicopter product line; and the active involvement of Airbus Helicopters, Inc. specialists in the work of industry safety organizations, teams and steering groups.
Major safety initiatives at Airbus Helicopters, Inc. include the creation of a highly-capable flight simulator center and a well-equipped maintenance training facility at our Grand Prairie, Texas headquarters, and the pioneering application of helicopter flight data monitoring through such systems as the Appareo Vision 1000.
Airbus Helicopters, Inc.’s safety outreach also is backed by the extensive resources of our Airbus Helicopters parent company, which is a world leader in the helicopter industry. In addition, Airbus Helicopters is part of the Airbus Group, which provides direct access to the airframe, flight dynamics, simulation and computing capabilities of its business units.
Airbus Helicopters Inc. makes available key information for improving helicopter safety throughout the industry. This covers:
IHST "Reel Safety" Videos
"Preflight Safety Inspection on AS350 B3e/H125"
The video outlines the pilot pre-flight safety inspection for H125 in an interactive presentation.
With support for industry-wide initiatives like IHST, Airbus works with its customers to introduce safety management systems (SMS) as part of its commitment to improving global flight safety and decreasing accidents. An SMS is an important tool for supporting safe helicopter operations through a reactive, proactive and predicative organisational approach to safety risks. One of its aims is to actively promote a safety culture – employing safety-driven decision making and risk management.
Airbus has deployed an aviation SMS because of the company’s strong belief that SMSs contribute greatly to improving helicopter safety. Likewise, it has contributed to several international working groups aimed at raising the standards of aviation safety management systems.
Airbus works with its customers to introduce safety management systems within their organisations as part of its commitment to improving global flight safety and decreasing accidents.
The company provides information on the importance of hazard identification and risk management to reduce risk levels on-the-ground and in-flight, and also establishes a method to define specific daily operational hazards, identify the potential consequences of these hazards, and propose corrective and protective measures to prevent or mitigate such hazards.
For more on Airbus assistance in introducing an aviation safety management system, see the Information Notice IN2255-I-00 (.pdf format) and visit Airbus International Services.
In order to remain close to its customers and provide cost-effective solutions for fleets to remain operationally available, Airbus – with its customer centres and affiliates – operates a network of 23 training centres and 26 full-flight simulators in all regions of the world, including Europe, North America, Asia-Pacific, Africa and the Middle East, and South America.
To learn more, visit Airbus Helicopters' interactive global network map.
For additional information, visit our Training section.
The technological leadership of Airbus directly supports the safe operation of the company’s rotorcraft in missions around the world.
From cutting-edge aircraft design to state-of-the-art systems and displays, Airbus has developed a reputation for constant innovation that ensures the latest advances in safety are incorporated on its rotary-wing aircraft. A full range of technological improvements to increased safety include:
Crashworthy seats on Airbus helicopters are designed to absorb a portion of the crash energy that would otherwise be transmitted to the occupant. They are equipped with a four-point safety belt system, and the harness restraint system incorporates an automatic inertial reel and a device for manual locking of the shoulder belts.
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Energy attenuating seats
Energy attenuating seats on Airbus Helicopters rotorcraft are designed to stroke and/or plastically deform upon severe impact, absorbing all or a portion of the crash energy transmitted to the seat. They are equipped with a 4-point safety belt system, and the harness restraint system incorporates an automatic inertial reel and a device for manual locking of the shoulder belts.
Airbus’ online technical publications service – e-TechPub, available via the Keycopter customer portal – provides operators with complete, accurate and up-to-date documentation to support safe operations and maintenance of their helicopters.
e-TechPub subscribers receive notifications whenever a new publication is added or updated – including Service Bulletins, Airworthiness Directives, and Safety Information Notices. In this way, customers have at their fingertips real time-access to the latest technical information that could impact the safe operation of their aircraft.
Airbus offers a wide variety of classroom and hands-on courses designed to teach aircraft maintenance engineers how to maintain their helicopters in accordance with the aircraft maintenance manuals and regulations.
The courses cater to all levels, from new technicians in need of type rating training to more experienced mechanics in need of periodic refreshers courses, known as recurrent training.
The company has hardware and systems available for maintenance training at its 23 training sites around the world. Maintenance training for new products – such as the H175 and the H145 – is an indispensable part of an aircraft’s support package.
Our involvement in the American Helicopter Society (AHS) Technical Safety Committee represents Airbus Helicopters, Inc.’s efforts to improve rotorcraft safety through engineering excellence and innovation.
The General Aviation Manufacturers Association (GAMA) represents the world’s leading manufacturers of general aviation aircraft, engines, avionics, and components. GAMA has been actively pursuing various programs and initiatives that continue to improve the safety of general aviation, which is why Airbus Helicopters, Inc.’s Aviation Safety team participates and supports GAMA functions such as the Safety and Accident Investigation Committee and the General Aviation Air Safety Investigator's (GA-ASI) Advanced Technical Workshop. This annual workshop brings together aviation accident investigators from around the world to improve the investigation practices for aviation accidents in order to better identify accident root causes and mitigate future accidents.
Airbus Helicopters, Inc. partners with the Global Helicopter Flight Data Monitoring Steering Group’s initiative for safety through leadership focus on issues concerning the manufacture, provision, support and operation of helicopter flight data monitoring systems, with a just culture environment across the global helicopter community.
The National Transportation Safety Board (NTSB) Training Center is the training facility for the NTSB, an independent federal agency that investigates all civil aviation accidents in the United States. Airbus Helicopters, Inc. supports the NTSB Training Center by participating as adjunct instructor staff for the Rotorcraft Accident Investigation Course.
The Transportation Safety Institute (TSI) is an agency whose parent organization is the Research and Innovative Technology Administration (RITA) within the U.S. Department of Transportation. Airbus Helicopters, Inc. supports TSI’s Aviation Division by participating as adjunct instructor staff for the Rotorcraft Accident Investigation Course.
Technologies and tools have evolved to improve aviation safety, but accident rates still remain high. Airbus has launched Safety Roadshows to address and reduce the number of accidents due to operational factors, the main cause behind most rotorcraft accidents. Watch the video to learn more.
Airbus Helicopters, Inc.’s Accident Investigation Team has an extensive history of successfully assisting U.S. and international aviation authorities in conducting on-site investigations and technical examinations of aircraft accidents and serious incidents involving Airbus Helicopters products.
Our investigators participate in National Transportation Safety Board (NTSB) investigations as technical advisors to the respective foreign accredited representative agencies per the guidelines set forth by International Civil Aviation Organization (ICAO) Annex 13. They coordinate with the parent company, Airbus Helicopters, as Type Certificate Holder throughout all phases of investigations to ensure fleet safety and continued airworthiness.
The Accident Investigation Team specializes in collecting, examining and evaluating data and information to assist Airbus Helicopters, Inc., Airbus Helicopters, the aviation authorities and operators to improve safety and avoid future accidents. Team members’ investigative capabilities include – but are not limited to – wreckage reconstruction, flight control system analysis, witness interview and analysis, weather information analysis, review of flight and maintenance training records, aircraft limitations and aircraft maintenance history.
Airbus Helicopters, Inc. investigates accidents and incidents for the following rotary-wing aircraft types: