In order to give you a better service Airbus uses cookies. By continuing to browse the site you are agreeing to our use of cookies I agree

Woman and child at airport, looking out of the window

Keep Trust in Air Travel

by Airbus

"We are bringing you solutions for a safe and healthy journey so you can continue trusting in air travel, from the moment you consider boarding an aircraft to the minute you leave the airport."

Jean-Brice Dumont, Executive Vice President Engineering at Airbus

Jean-Brice Dumont, Airbus Executive Vice President Engineering

Travel with trust

Airbus has always taken great care to enable a safe environment on board an aircraft - a commitment that remains unchanged and enhanced in a post-pandemic world. Our aircraft are designed and equipped by leveraging the latest technology for the most rigorous and absolute best in health, safety, and comfort.

As we take to the skies again we want to provide facts to reassure and dispel myths so we can make sure flying continues to be a source of enjoyment for all. Together with our industry partners and regulatory agencies, we are working to examine all aspects of the end-to-end travel experience to ensure it continues to be healthy and safe.

However, we cannot do this alone. We believe that all of us - from airlines, pilots and crew, to members of the airport community, authorities, and you - have a role to play when it comes to adopting health and safety routines throughout our respective air travel journeys. Whether it is on the way to or at the airport, behind the scenes at baggage, ground, and cargo handling or for cabin crew and pilots, we all need to play an active role, so we can commit to getting everyone back to the skies and maintain trust in air travel.

But we are going further, collaborating with the brightest minds in and outside of Airbus, harnessing forward-looking, technical solutions to protect everyone travelling onboard our aircraft to create a new and continuous travel experience.

What will flying be like now?

In a post-pandemic world, a safe and healthy journey will involve a number of additional actions that begin even before the journey starts. Preparing for a trip, travelling to the airport, passing through baggage drop off and security, waiting to board a flight and passing through the gate, all of these stages of the air travel journey are now being redesigned to ensure everyone’s health and safety is the top priority. 

This is why it is essential to complement existing hygiene best practices with new health and safety routines. All of the measures and routines below combined create a safe travel experience:

  • Wearing a face covering or mask correctly (covering mouth and nose). Check the next question ‘How can I prepare for my trip?' for more tips on what you can do to travel in a healthy way
  • Relying on the extremely clean air on board. Why? Read further down in the feature section ‘Clean air and cabin' why the air inside the cabin is clean 
  • Regular deep-cleaning practices by the airline crew and cleaning services

How can I prepare for my trip?

Get informed. The instructions, guidelines and safety measures provided by the airline are the first and best source of information. Please visit the websites of our aviation partners indicated below for up-to-date information.

Go digital. Wherever possible, prepare all logistics online: check in online so printing a boarding pass at the airport is not necessary, and take advantage of the features offered through the airline’s mobile applications.

Be mindful. Respect and apply new health and safety routines and be in good health before starting a journey.

Health and safety best practices

Safe travel - wear a mask
Safe travel - keep physical distance
Safe travel - clean your hands
Safe travel - hands off

Our commitment to health and safety

Safe travel - clean air
Safe travel - purified air
Safe travel - squeaky clean
Safe travel - contactless

For safe & healthy travels, download the travel guide infographic now.

Where can I find up-to-date travel information?

We are all adapting to a “new normal” and the situation is evolving on a daily basis. It’s no secret our flying experience will not be the same as it was before. The entire travel experience will be different depending on the departure and arrival airports, the airline, and the local regulations. It is highly recommended that the websites of our aviation partners below are consulted for the most up to date travel information and guidelines.

#KeepTrustInAirTravel

Share your new travel experience on Instagram and Twitter using #KeepTrustInAirTravel to be featured on our wall. 

Taking to the skies again

Today, the outbreak of a global pandemic has brought with it a great deal of concern. We might see changes in the way we will travel for the foreseeable future. Our world may not be the same as it was half a century ago, but aviation will continue to play a key role. During the pandemic, we counted on aviation for delivering vital air cargo services to boost global supply chains, evacuating stranded passengers, and enabling time-critical life-saving emergency and humanitarian response missions

Since its early days (50 years ago) Airbus has always been driven by the dream of human flight, engineering machines that took to the skies, stimulating the human desire for connection and curiosity, and transporting vital goods and services around the world. We worked with and continue to work with the vast ecosystem of innovation technologies, engineering communities, governing bodies and airlines, airports, associations and partners to build what is today, by far the safest means of travel.

In the past as in the future, aviation will continue to stimulate the recovery by connecting global economies and enabling the revival of trade and tourism. It will also be important for renewing and maintaining social and family ties.

That’s why our number one priority remains unchanged: the continued safe transport of everyone who flies aboard our aircraft. After all, our purpose of uniting, and safeguarding people across the world comes with great responsibility.

Clean air and cabin

Optimum health considerations are integrated in the cabin from the moment the aircraft is designed. The cabin space is carefully constructed to ensure a safe and comfortable environment for all. Here is why the cabin space is clean.

Clean air

The air in Airbus aircraft cabins is a mix of fresh air drawn from outside, and recirculated air. Recirculated cabin air goes through High-Efficiency-Particulate Arrestors (HEPA) filters, which remove particles in the air down to the size of microscopic bacteria and virus clusters. The cabin air is exchanged about every 2-3 minutes which enables a high virus dilution rate.    
 
Commercial Aircraft 29 May 2020

Cabin air flow and ventilation in an Airbus aircraft: How does it work?

The air in Airbus aircraft cabins is a mix of fresh air drawn from outside, and recirculated air. Recirculated cabin air goes through High-Efficiency-Particulate Arrestors (HEPA) filters, which remove particles in the air down to the size of microscopic bacteria and virus clusters. The cabin air is exchanged about every 2-3 minutes which enables a high virus dilution rate.

Read more

We have leveraged innovation for decades to design a cabin environment which is safe for passengers and crew to breathe clean air throughout their journeys. 

The air in the cabin is renewed about every 2-3 minutes. It is a mix of fresh air drawn from outside and purified air from the cabin that has passed through extremely efficient filters. These are called High-Efficiency-Particulate Arrestors (HEPA) filters, which remove more than 99.9% of particles present in the air, down to the size of microscopic bacteria and virus clusters.

Air enters the cabin through vents near the overhead bins, travelling downwards before being removed via vents in the floor. This strong downwards flow prevents horizontal air movement within the cabin, reducing risk of cross-contamination between adjacent seat rows.

The air is then either expelled from the aircraft or recirculated via the HEPA filters.

In other words the cabin air is clean!

In a recent episode of our Airbus podcast 'We make it fly' Jean-Brice Dumont explains in more detail what exactly HEPA filters are and why the air in the cabin is clean.

Clean cabin

Airlines perform thorough cleaning and disinfection routines to create a hygienic environment for everyone on board. Specialised teams work with highly efficient approved products and disinfectants to conduct deep cleaning of aircraft cabins, lavatories and their surfaces, crew rest and galley working areas as well as the cockpit. 

Airbus provides information to airlines and operators on appropriate cleaning procedures - pre-flight - as well as on the type of cleaning products to use in the aircraft. 

At Airbus, we are engaging and exchanging information with airlines and operators on appropriate cleaning procedures as well as on the type of cleaning products to use in the aircraft.

In addition, we collaborate with airlines and aviation partners to look into alternative and promising methods to disinfect.

Here are some additional solutions we are testing for efficiency and feasibility:

  • Fogging (also known as spraying or misting): Using a fogging machine to spray disinfectant liquid on aircraft surfaces 
  • Thermal treatment: Heating the cabin between flights to a temperature much higher than usual ambient temperature
  • Ultraviolet (UV) light: Exposing aircraft surfaces to short-wave ultraviolet (UV-C) light
  • We are also exploring use cases for active ion generation for disinfection.

Working together

Airbus, alongside our aviation partners and regulatory bodies are committed to providing the best possible travel information, regulations and guidelines. Discover these below (external links).

Back to top