Technical representatives or ‘Tech Reps’ as they are known in the industry, are instrumental in ensuring that customers’ fleets can fly as much as possible. Present throughout the world, Airbus Helicopters’ dedicated family of Tech Reps play an essential role in finding solutions and solving problems - allowing operators to continue flying their helicopters and carry out their essential missions.
Airbus has signed a follow-on Contractor Logistics Support (CLS) contract with the U.S. Army to provide spare parts, material, and engineering support for the Army’s entire UH-72A and UH-72 B Lakota fleet of 482 utility and training helicopters.
Air France-KLM has finalised its order with Airbus for four new generation A350F freighters, following the earlier commitment announced in December 2021. The freighters are destined to increase Air France’s cargo capacity with the most efficient and sustainable cargo aircraft available in the market.
With HCare Classics, Airbus Helicopters offers a solution that will ensure older ranges of helicopters can continue to perform at the highest level. More than 2,500 aircraft worldwide from the Dauphin, H120, Puma, Gazelle and Alouette families are potentially eligible. Yet military users with large, often older fleets, already recognise upgrades and retrofits as a key lever to ensure an aircraft lives its fullest possible life.
Airbus Helicopters has unveiled a new support and services structure which replaces the company’s previous HCare offer. Operators will be matched to the best combination of services according to their profile and fleet make-up.
Airbus SE (stock exchange symbol: AIR) reported consolidated Full-Year (FY) 2021 financial results and provided guidance for 2022.
Airbus SE (Stock exchange symbol: AIR) delivered 611 commercial aircraft to 88 customers in 2021, demonstrating resilience and recovery with progress on ramp-up plans.
In the face of the ongoing mischaracterisation of non-structural surface degradation on its fleet of A350 aircraft by one of its customers, it has become necessary for Airbus to seek an independent legal assessment as a way forward to resolve the dispute, which the two parties have been unable to settle during direct and open discussions.
Airbus Helicopters reinforced its support and services with three European customers at the European Rotors trade fair in Cologne, Germany, further demonstrating the company's commitment to providing solutions that respond to operator requirements.
At the 2021 European Rotors rotorcraft trade show in Cologne, Germany, Airbus Helicopters and VRM Switzerland announced that they have been cooperating during the development phase of the simulator manufacturer's H125 full-motion virtual reality simulator, which offers a very realistic rendering and representative pilot experience that will help enhance operational safety.
At European Rotors 2021, Airbus Helicopters unveiled two new service offers targeting its in-service legacy fleet and Helionix aircraft, respectively. HCare Classics and HDataPower both address customers’ support needs with hand-picked services.
The H160’s standard-setting maintenance and support concept is among the aircraft’s many innovations. It has undergone fine-tuning in an Operator Zero campaign with Airbus as the “first operator”. It elevates commonplace needs like component accessibility to the fore. Its training and technical documentation are practical and visual. And it sought to integrate digital solutions from the design phase to maintenance, ensuring these solutions communicate with each other. Let’s take a closer look.