In order to give you a better service Airbus uses cookies. By continuing to browse the site you are agreeing to our use of cookies I agree

Contact us

Contacts by department

Media Relations

Careers

Investors

Suppliers

Global contacts

Headquarters
Airbus Group SE
PO Box 32008
2303 DA Leiden The Netherlands

Main Office
B80 Building
2, rond-point Dewoitine, BP 90112
31703 Blagnac Cedex - FRANCE
Tel. +33 5 81 31 75 00

Airbus UK
Airbus Defence and Space UK
Floor 2, Wellington House, 125-30 Strand
WC2R 0AP London - ENGLAND
Tel. +44 20 7395 7800

Airbus North America
Airbus Defence and Space North America
2550 Wasser Terrace, Suite 9000
20171 Herndon, Virginia - UNITED STATES
Tel. +1 703 466 5600

Airbus
1, rond-point Maurice Bellonte
31 707 Blagnac Cedex - FRANCE
Tel. +33 5 61 93 33 33

Airbus Defence and Space
Paseo John Lennon, S/N
28906 Getafe, Madrid - SPAIN
Tel: +34 91 443 30 00

Premium AEROTEC
Haunstetter Str. 225
86179 Augsburg -GERMANY-
Tel. +49 821 801 0

Aerolia
13, rue Marie Louise Dissart
31 027 Toulouse Cedex 3 - FRANCE
Tel. +33 5 81 91 40 00

Airbus EFW
Grenzstrasse 1
01 109 Dresden - GERMANY
Tel. +49 351 8839 0

Airbus Sogerma
Aéroport International, 20 avenue Georges Barrès
33 700 Mérignac – FRANCE
Tel. +33 5 56 55 40 00

ATR Avions de Transport Régional
1, allée Pierre Nadot
31 712 Blagnac cedex – FRANCE
Tel. +33 5 62 21 62 21

Commercial Aircraft

Europe

Airbus Headquarters in Toulouse 
1, Rond Point Maurice Bellonte
31707 Blagnac Cedex
France
Phone: +33 5 61 93 33 33

Airbus in Germany 
Kreetslag 10
21129 Hamburg - Germany
Phone: +49 40 743-70

Airbus in the U.K. 
Broughton
Chester
CH4 0DR - UK
Phone: +44 1244 520444 

Filton
Pegasus House
Aerospace Avenue
Filton, Bristol, BS34 7PA - UK
Phone: +44 1179 69 3831

Airbus in France
Site de Saint Martin du Touch
316 route de Bayonne
31060 Toulouse Cedex 9 - France
Phone: +33 5 61 93 55 55

Airbus in Spain
Getafe
Paseo John Lennon
28906 Getafe – Madrid - Spain
Phone: +34 916 242 322

Airbus in Russia
40/2, Bolshaya
Ordynka Str. 5-th floor
119017 Moscow - Russia
Phone: +7 499 929 79 17
Fax: +7 499 929 79 71

Airbus Transport International
12 rue Gabriel Clerc 
31700 BLAGNAC - France 
Fax: +33 561 93 46 11 

Americas

Headquarters
2550 Wasser Terrace, Suite 9100
Herndon, VA 20171 - U.S.A.
Phone: +1 703 834 3400
Fax: +1 703 834 3593

Mobile
Airbus North America Engineering
1801 S.Broad Street
Mobile, Alabama 36615 - U.S.A.
Phone: +1 251 434 7200
Fax: +1 251 434 7203

Miami
Airbus Training Center
4355 NW 36 Street
Miami, FL 33166 - U.S.A.
Phone: +1 305 871 36 55
Fax: +1 305 871 46 49

Wichita
Airbus North America Engineering
1855 Innovation Blvd.
Wichita, KS 67208 - U.S.A.
Phone: +1 316 299 0100

Asia Pacific

Airbus in China
Beijing Tianzhu Airport
Industrial Zone
Tianwei Erjie, Shunyi County
Beijing 101312 - China
Phone: +86 10 80 48 61 61
Fax: +86 10 80 48 61 94
http://www.airbus.com.cn/

Airbus in Singapore
Airbus Communications - Asia
Airbus Group Singapore 
78 Shenton Way
#16-01 - Singapore 079120
Phone: +65 6325 0380
Fax: +65 6325 0320

Airbus in Australia
Suite 1002, Level 10
Gateway
1 Macquarie Place
Sydney NSW 2000 - Australia
Phone: +61 2 8864 0520
Fax: +61 2 8864 0530

Airbus in Australia
Suite 1002, Level 10
Gateway
1 Macquarie Place
Sydney NSW 2000 - Australia
Phone: +61 2 8864 0520
Fax: +61 2 8864 0530

Airbus in India
Airbus Group India Private Limited
5th Floor, West Wing, 
Worldmark – 1 Aerocity 
New Delhi – 110037 - India
Phone: +91 11 45 801 100
Fax: +91 11 41 627 713

Airbus Engineering Centre
Airbus India, A unit of Airbus Group India Private Limited
4th Floor, Xylem, Plot No. 4 & 4A
Dyavasandra Industrial Area,
Mahadevapura Post, Whitefield Road, 
Bangalore 560048 - India
Phone : +91 80 66 380 380 
Fax : +91 80 66 380 118

Middle East

Dubai
Dubai Airport Free Zone
East Wing 2
Mezzanine Floor - Dubai
Phone: +971 4 602 78 00
Fax: +971 4 299 67 62

Helicopters

Airbus Helicopters Marignane
Aeroport International Marseille Provence
13725 Marignane Cedex - France
Phone: +33 4 42 85 85 85

Airbus Helicopters Dugny
3 Rue Sébastien et Jacques Lorenzi,                    
Place Générale Valérie André                            
93440 Dugny - France                                                
Phone: +33 1 49 34 40 41                         

Customers                                                        
Reach our Customer Support Center open 24/7.      
Phone : + 800 55 55 97 97 (toll free) or + 33 4 42 85 97 97 (other countries)

customersupport.helicopters@airbus.com

Airbus Helicopters Donauwörth
Industriestrasse 4
D-86609 Donauwörth - Germany
Phone : +49 906 71-0

Marketing
Want more information about a product or mission
marketing.helicopters@airbus.com

Defence and Space

Airbus Defence and Space Getafe
Paseo John Lennon, S/N
28906 Getafe, Madrid - SPAIN
Tel: +34 91 443 30 00

Airbus Defence and Space Barajas
Av de aragon 404
28022, Madrid - SPAIN
Tel: +34 91 443 30 00

Airbus Defence and Space San Pablo
Avenida del Aeropuerto, s/n,

41020, Sevilla - SPAIN

Tel: +34 91 443 30 00

 

 

Military Aircraft
questions@webmaster-airbus.com

Space Transportation/Launchers
mktg-space-systems@airbus.com

Earth Observation Satellites
mktg-space-systems@airbus.com

Navigation
mktg-space-systems@airbus.com

Space Exploration
mktg-space-systems@airbus.com

Telecom Satellites
mktg-space-systems@airbus.com

Space Equipements & Electronics
space.equipment@airbus.com

Intelligence and Geo Information
intelligence-services@airbus.com

UAS/UAV
questions@webmaster-airbus.com

Visit Airbus facilities worldwide

China
France
Germany
Spain
United Kingdom

Frequently asked questions

Careers, internships, undergraduates, interviews

I have login problems, Adobe flash player issues

Please report your problem to the following e-mail address: erecruiting@airbus.com. Airbus handles a large volume of job openings at any time, along with many forms/applications, so please be very specific in your trouble report.

 

I am looking for a job or an internship

We have created a comprehensive “Careers” section of the website, which contains information on current Airbus employment opportunities at all levels. Please take a few minutes to review this section, as it is the location where all Airbus openings are posted and is the means by which Airbus accepts applications online: https://www.airbus.com/careers.html.

Customer support, technical questions, airport planning, helicopter landing pad

I am an airline, a pilot or a training related professional and I have a query

For Airbus commercial aircraft, information covering the full range of services is provided on the dedicated “Airbus Services” website, including core services aircraft availability, flight operations and in-flight experience: https://services.airbus.com.

To contact the services team, use the form on this page: https://services.airbus.com/en/contact-us.html

 

I am a professional and I have a question related to the operation and maintenance of Airbus Commercial Aircraft

For all questions related to the operation and maintenance of Airbus Commercial Aircraft, we ask our operators, customers and industry colleagues to use the privileged channels that are available to them through our Airbus offices worldwide.

Furthermore, Airbus has established a global network of resident customer support managers. Their role is to facilitate customers’ access to the entire range of support services available and ensure customers’ needs are met.

To find out how to contact your nearest Airbus representative, go to the Technical support & services page of Airbus’ Website: https://www.airbus.com/company/worldwide-presence.html.

 

I am a professional and I have an helicopter services related question 

Airbus Helicopters has developed extensive resources to support its operators and maintainers around the world. Please visit the services section of the Airbus.com website (https://www.airbus.com/helicopters/services.html) where you will find links to technical support (with contact numbers and e-mail address for Airbus HCare [24-hour hotline], and a link for technical publications via the Keycopter portal).

Procurement (new suppliers)

I am a supplier and I want to offer service, products, booth supplies for events

Airbus encourages potential new suppliers to register through the centralised ePROC sourcing tool.  Please see the “Procurement” page of the “Working with Airbus” section: https://eprocstrategic.airbus-group.com.

Also review our dedicated “Suppliers” section for additional details: http://www.airbus.com/be-an-airbus-supplier.html.

I am looking for a photo/video of an Airbus product, how can I find it?

For photos

Please click on the Media section (upper right in main navigation). Then on Galleries/Photo Gallery where you need to agree to our disclaimer. All photos you access from here are downloadable and can be used in the frame as per described in our Disclaimer. You can use the Search or browse by division to find the photo you are looking for.

For videos

Please click on the Media section (upper right in main navigation). Then on Galleries/Video Gallery where you need to agree to our disclaimer. All videos you access from here are downloadable and can be used in the frame as per described in our Disclaimer. You can use the Search or browse by division or media to find the video you are looking for. If you are a media professional you can use the Broadcast room ( only TV-stations professional format)

Goodies and Airbus Shop items

I would like to receive some goodies

Due to the large volume of requests we receive from the public, Airbus is not able to send give-away items. However, may we suggest that you visit Airbus’ on-line boutique http://www.airbus-shop.com/ to purchase Airbus-branded materials, including scale models, stickers, posters, magnets, pins, badge holders, pens, binoculars, T-shirts, caps, jackets, sweaters, umbrellas and other products. 

Asset management

I would like to buy aircraft

Airbus does not encourage contacts on such commercial issues via its website. Should you wish to clearly identify yourself as a potential purchaser and send us an overview of your business plan to establish an airline operation, a member of Airbus’ Customer Affairs team may contact you upon its review. Send details to: asset.management@airbus.com and review this section: http://www.airbus.com/aircraft/market/asset.html . For list prices of Airbus aircraft, please see the downloadable document in the “Key Documents” area of the Newsroom: http://www.airbus.com/newsroom/key-documents/aircraft-key-documents.html.

Ideas and inventions

I have an idea or an invention

As we receive a very large number of e-mails with new ideas, we unfortunately are unable to respond individually. However, Airbus encourages potential new suppliers – including those with ideas to propose – to consider registering through the centralised ePROC sourcing tool: https://eprocstrategic.airbus-group.com. Also, please review the following page: http://www.airbus.com/be-an-airbus-supplier.html.

Contacts, e-mails

I am a media and I am looking for specific contacts at Airbus

May we suggest you contact the Airbus Media Relations team? The contacts for all Airbus businesses are available at: https://www.airbus.com/newsroom/media-relations-contacts.html.

Students and teachers material

I am a student and I am looking for research material or I would like to have interviews with Airbus personnel

While we encourage academic research, we cannot offer individual assistance to students due to the very high volume of requests. May I suggest that you review the various press releases, stories, etc. on the Airbus.com website using the "Search" function and appropriate keywords, which will yield many results that we hope will be useful to you. We wish you the best on your project!

 

I am looking for Airbus Aircraft 3-D views

3-D view drawings of Airbus aircraft are available and are accurate to within 10 centimetres. These are accessible via the airport operations page of Airbus.com:

https://www.airbus.com/aircraft/support-services/airport-operations-and-technical-data/autocad-3-view-aircraft-drawings.html.

 

I am a teacher and I need UMA information

Due to overwhelming demand, Airbus is not able to respond to request for specific information or material for schools. We hope that the extensive on-line documentation available on www.airbus.com will be of use to your students.

As a start, we suggest looking at the Urban Mobility section of the website: 

https://www.airbus.com/public-affairs/brussels/our-topics/urban-air-mobility.html.

...as well as the section on unmanned aircraft systems:

https://www.airbus.com/defence/uav.html.

Still looking for more information? Contact us and we will be happy to answer your questions.

General inquiries: questions@webmaster-airbus.com


Airbus Vulnerability Handling and Disclosure

Airbus is strongly committed to the safety and security of Airbus products and services.

Feel free to contact us if you want to report security issues within Airbus products, services or offerings.

Note: Customers and users of Airbus products or solutions should contact Airbus Customer Services to report issues discovered in Airbus products and offerings.

Security Vulnerability Submission by Email

Vulnerability information can be extremely sensitive. When using email to report potential security issues to Airbus encrypted communication channels are highly appreciated.

Please use the following Airbus PGP public key

Contact details:

Email address: vuln@airbus.com

PGP Fingerprint: 7C7B 0200 6697 ABE3 3DB3  A3F5 C132 BA7A 4B0F EEE4

Please include a brief description of the issue identified, including what was attempted and the result. If you are able to provide additional information regarding the affected Airbus product, service or offering, it will also be beneficial for our investigation.

We will endeavor to respond as soon as possible, usually within 48 hours.

Back to top