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Meet Paul

Meet Paul

A320 Lead Final Assembly Line Customer Manager

“Since my young age I was fascinated with spacecraft and playing with models.”

Paul graduated in Toulouse eight years ago and was far away from imagining in which tremendous adventure he woul embark on with Airbus, and the variety of missions that this international high technology company would be able to offer him.

Paul started with Airbus Helicopters in South America where he was given the chance to take the role of Key Account Manager being in charge of the support and services based in Chile and Uruguay. During these years he was delighted to build friendships with his South American colleagues who also taught him the significance of dedication to customer satisfaction and high level of customer relationship support in a multifunctional environment.

“This made me believe in collective undertakings where we encourage one another and where a vibrant dynamic, trust and respect are cornerstone to the team achievement.”

He was stunned by the exigent and rich setting of his team had to evolve in, dealing at ministry level and with governmental officials or different nuances of cultures ranging from military customers to civilian oil & gas companies or private operators. The passion of working with governmental customers eventually led him to pursue his studies in Public Management at the London School of Economics thanks to the empowerment of his superiors.

“My wife being German, the adventure eventually led me to land in her country and allowed me to learn another language and immerse in a new culture.” Paul discovered the striking Hamburg and a new face of Airbus, by first integrating Satair, an Airbus Services Company. He was strongly impressed by the agility with which the Airbus subsidiary and its highly motivated team provides integrated material services and solutions. Earlier this year he integrated the A320 Acceptance & Delivery department as Lead Final Assembly Line Customer Manager and his team acts as the focal point for the customer along the Customer Acceptance & Delivery process (from FAL pre-assembly up to Ferry Flight) in the scope of the customer fleet management to ensure On-Time, On-Quality, and On-Customer satisfaction deliveries.

“I am fully inspired by my peers of this community and thrilled by their ability to work in a challenging and international environment, where solidarity and resilience form part of our everyday work.”

In his free time, Paul enjoys traveling with his young family and training for triathlon races as well as jamming with his guitar. With the prospect of continuing to be involved in the field of higher education, Paul have enjoyed intervening as guest lecturer at Toulouse Business School and he is currently writing a paper on green aviation together with a friend and an Airbus colleague.

Paul's career path at Airbus

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