Customer supportand services
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Inventory management

Getting the most out of the assets

Getting the most out of the assets

Airbus offers repair services for all rotable spare parts and tools with the capability and quality of a world class Original Equipment Manufacturer (OEM). 

Being the single point of contact for spare parts repair, exchange, parts lease and tool lease services, customers benefit from guaranteed repair times and various commercial options that ensure that repairs are completed on time and lower overall cost. 

With the Airbus repair, exchange and lease offer, operators can minimise their investment in rotable inventory and its maintenance costs.

Optimized inventory through an adapted approach

Based on individually changing requirements of the customer and latest technical data, Airbus is able to optimise customers' cost of holding, storing and reordering parts.  Customer inventory levels will be reviewed and optimised in order to minimise spares investment and to enhance the overall on-shelf performance. Airbus continuously aims at keeping customer stock levels at a minimum and thus saving inventory costs.

Airbus Managed Inventory – Supply chain integration. Together

Order administration of expendable materials ties up resources that Airbus customers could use to enhance their core business activities: With Airbus Managed Inventory (AMI) customer in scope material  is automatically replenished within agreed inventory levels. AMI automates the customer’s standard procurement process and, by managing material replenishment on an efficient, automated basis, the service will significantly reduce the cost of ordering Airbus material. Airbus Managed Inventory uses the latest communication standards to transform customers’ material consumption data into physical replenishment shipments. AMI is a customised version of industry standard Vendor Managed Inventory (VMI) taking into account the specifics of the aviation industry. 

Airbus Managed Inventory – Supply chain integration. Together

Flight Hour Services Components – Reducing investments, simplifying material management

For customers considering component repair, spare parts services and associated logistics, a cost-effective solution will be shaped through the Flight Hour Services (FHS) Components’ module. This service is applicable to key system Line Replaceable Unit and high value material.  Airbus will take care of all aspects of initial provisioning, engineering services, home base allocation to pool access, components’ supply, repair and stock maintenance as well as management of the spare parts inventory.  Customers are able to strengthen their core activities by using the resources usually tied up by holding, storing, maintaining and reordering rotable components. FHS customers benefit from the Airbus economies of scale, reduced lead times for parts deliveries and payments based on Aircraft utilisation alleviating the financial burden of upfront investment.

Tailored solutions delivering aircraft availability

For customers seeking more global solutions encompassing components’, airframe maintenance and/or engineering services, information system and technical fleet management Airbus Flight Hour Services deliver a comprehensive platform of solutions’ ranging from Tailored Support Packages (TSP) to total servicing of the Airbus aircraft.

Did you know?

Airbus has an international network of support centres, training centres and spares' stores as well as 160 field offices around the world where nearly 300 resident customer support managers assist airlines in their daily operations.

 

Related publications

FAST technical magazine - #51

FAST technical magazine

The January 2013 edition of Airbus’ FAST technical magazine covers a wide range of topics, led by a feature article on the autonomous eTaxi system – which provides a number of operational and environmental benefits. This issue also focuses on the A320 Family Sharklet retrofit, optimised spare parts investment and more. 

Download the magazine as a .pdf file (10.6 MB)