Customer supportand services

Material, logistics and suppliers

First class support and innovative services 24 hours / 365 days

Airbus material, logistics and suppliers support the complete life cycle for all Airbus aircraft regardless of the age with a full portfolio of flexible value-adding material management services and tailored support modules according to customer needs.  

This allows Airbus customers to concentrate on their core business - the safe and cost-effective operation of their aircraft. Knowing that keeping our customers’ fleet in the air is essential to our customers’ success we are dedicated to delivering the right part, at the right place, at the right time and at the right cost.

First class support and innovative services 24 hours / 365 days

Providing state of the art material planning, assuring worldwide material availability, offering innovative logistics and inventory management services and allowing our customers to rely on Airbus to get the best from our suppliers are part of a modular service portfolio offered by Airbus that helps operators achieve higher utilisation times. As a single point of contact for all material management needs Airbus listens to its customers and acts accordingly.

First class support and innovative services 24 hours / 365 days

Did you know?

Airbus has an international network of support centres, training centres and spares' stores as well as 160 field offices around the world where nearly 300 resident customer support managers assist airlines in their daily operations.