Customer supportand services
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FHS Components

Airbus guarantees state-of-the-art repair services as well as spare parts availability.

Airbus’ FHS-Components module covers all primary components’ spare parts availability and repair services, including on-site stocks and pool access services. The objective is to secure all line-replaceable unit (LRU) availability.

The FHS-Components repair and spare parts service provides:

  • Critical LRUs (on-site stock OSS) inventory positioned at customer main base and selected outstations,

  • Pool access service, which facilitates main bases and outstations stock replenishment,

  • Comprehensive maintenance service (repair and SBs) at fixed price. It also includes logistics services between the pool and repair station (transportation between OSS and pool remains optional).

FHS-Components guaranteed services

Airbus provides optimised spare parts recommendations, mutually selecting what suits a customer’s operational needs and guaranteeing state-of-the-art repair services as well as spare parts availability. The service also includes continuous component reliability engineering, which contributes to enhanced aircraft dispatch reliability. 

Specific solutions also can be developed for high-value components (nacelle, landing gear, APU, cargo loading system, etc.), maximising the scope of guaranteed services.

Contact

fhs.solutions@airbus.com

Did you know?

Airbus has an international network of support centres, training centres and spares' stores as well as 160 field offices around the world where nearly 300 resident customer support managers assist airlines in their daily operations.