Customer supportand services

Flight Hour Services


In an increasingly competitive environment, customers require cost-effective maintenance outsourcing options aimed at securing aircraft technical performance with minimal risk and investment. As each airline has its own business model, it is essential that Airbus delivers perfectly-fitted outsourcing solutions for maintenance activities.

Airbus Flight Hour Services (FHS) provides services that range from material supply and repair to full maintenance. Spare parts availability is guaranteed through its FHS-Components offer, and the company can commit to aircraft availability with a Tailored Support Package (TSP). 

More than 110 aircraft – consisting of A320, A330, A340 and A380 family jetliners – are covered by Flight Hour Services, showing the attractiveness of Airbus’ offer for its worldwide operators.

Meeting customer needs

The integrated and comprehensive FHS platform of solutions is designed in the spirit of a long-term commitment from the aircraft manufacturer to its customers – providing the means to reduce investment and to boost the operational performance of Airbus aircraft.

Airbus’ FHS solution is fully modular and can be customised to the needs of each customer. Expertise, quality, reliability and cost-efficiency are cornerstones of the company’s offer, built on two primary modules:

 

Contact

fhs.solutions@airbus.com

Did you know?

Airbus has an international network of support centres, training centres and spares' stores as well as 160 field offices around the world where nearly 300 resident customer support managers assist airlines in their daily operations.