Support

Airbus Customer Services’ prime role is to help its customers operate their Airbus fleet safely, profitably and satisfy their passengers.

A team of more than 3,000 people cover all areas of support from technical and spare parts, to crew and personnel training and aircraft upgrades. Hundreds of technical specialists provide around-the-clock advice and assistance to Airbus customers 24 hours a day, 7 days a week.

Additionally, there are more than 290 customer support representatives positioned around the world in more than 150 cities close to the airlines they serve, and an international network of support centres (Toulouse, Washington D.C. and Beijing), training centres and spares’ stores.