Airbus North America headquarters is just outside Washington, D.C., in Herndon, Virginia. The facility employs some 140 people in sales, marketing, and communications for Airbus customers in the U.S. and Canada. The employees here reflect the diversity in nationality that is so commonplace at Airbus worldwide, offering North American customers daily interaction with a company that offers a true global perspective.


Phone: +1 703 834 3400

Airbus Customer Services provides support for aircraft in operation with airline customers and other operators. While some of this division’s employees are located at the Airbus North American headquarters facility, its team of Customer Support Managers is based in the field – living and working at airlines’ key airport locations. As a result, operators are able to tap into the full resources of Airbus to maximize the efficiency of their fleets and benefit from the extensive in-service experience of customers worldwide.

Phone: +1 703 834 3400

The Airbus Customer Service Spares Center is located in Ashburn, Virginia, near Washington Dulles International Airport. Some 65 Airbus employees keep this warehouse operating around the clock – shipping out aircraft parts, tools, and other equipment to customers in the Americas. The center has more than $200 million of spares stock, with 70,000 part numbers that represent nearly all of the proprietary hardware used on Airbus aircraft.


Phone: +1 703 729 4300

The Airbus North America Safety and Technical Affairs operation provides engineering and technical support for Airbus in North America. Located in downtown Washington, D.C. just a few blocks from the White House, the office is staffed by Airbus and contract employees with broad experience within Airbus, and at various U.S. agencies that include the National Transportation Safety Board (NTSB), Federal Aviation Administration (FAA), and National Aeronautics and Space Administration (NASA). As an extension of Airbus North America, the office supports a wide variety of internal Airbus organizations, including Product Safety, Engineering, Customer Services, Programs and Commercial. The office maintains close liaison with FAA and NTSB, and is actively involved in activities related to existing and new products, including the A380.

Phone: +1 202 467 5480

Airbus opened its first North American design and engineering facility in 2002, bringing together some of America's top talent to work on the 555-seat A380 and other long-range Airbus programs. Located in Wichita, Kansas, the center has grown to employ some 210 engineers. The site is designed with a campus-like environment rather than a typical aircraft factory, and it has grown from the original 12,000-sq. ft. facility to a total of 33,000 sq. ft.


Phone: +1 316 299 0100

Officially opened in February 2007, the Airbus North America Engineering facility in Mobile, Alabama is responsible for various interior elements of Airbus' newest aircraft, the A350 - including design and engineering work on its cabin, crew rest, lavatories and galleys. At full capacity, the office will employ 150 engineers. Should Airbus parent company EADS receive an order to modernize the U.S. Air Force's aerial refueling fleet with Northrop Grumman's KC-30 Tanker, this facility could expand into a larger-scale industrial site for assembly and outfitting of the militarized A330 version.

The $50 million Airbus Training Center in Miami, Florida, provides training for Airbus customers’ flight and cabin crew, as well as maintenance personnel. The custom-designed, 110,000-square-foot complex has five full-flight simulators (four for the A320 Family and one for the A330/A340), two fixed-base simulators (one each for the A320 Family and A330/A340), as well as cabin door and slide trainers, state-of-the-art computer-based training classrooms and aircraft system trainers. Approximately 4,000 trainees take Airbus courses annually at the Miami center under the direction of 100 Airbus employees. Most of the facility’s trainees come from Airbus airline operators in the U.S., Canada and Latin America.

Phone: +1 305 871 3655