Airbus facilities in the United States support the company's full range of activities, from sales and service to design and development

Airbus Americas headquarters and customer services


Headquarters - Herndon, Virginia

Airbus Americas headquarters is just outside Washington, D.C., in Herndon, Virginia. The facility employs some 140 people in sales, marketing, and communications for Airbus customers in the U.S. and Canada. The employees here reflect the diversity in nationality that is so commonplace at Airbus worldwide, offering customers daily interaction with a company that offers a true global perspective.
Phone: +1 703 834 3400

 



Customer Services - Herndon, Virginia

Airbus North America Customer Services provides support for aircraft in operation with airline customers and other operators. While some of this division’s employees are located at the Airbus Americas headquarters facility, its team of Customer Support Managers is based in the field – living and working at airlines’ key airport locations. As a result, operators are able to tap into the full resources of Airbus to maximize the efficiency of their fleets and benefit from the extensive in-service experience of customers worldwide.

Phone: +1 703 834 3400



Spares centre - Ashburn, Virginia

The Airbus Customer Service Spares Center is located in Ashburn, Virginia, near Washington Dulles International Airport. Some 60 Airbus employees keep this warehouse operating around the clock – shipping out aircraft parts, tools, and other equipment to customers in the Americas. The center has more than $200 million of spares stock, with 70,000 part numbers that represent nearly all of the proprietary hardware used on Airbus aircraft.

Phone: +1 703 729 4300



Safety and Technical Affairs - Washington, D.C.

The Airbus Americas Safety and Technical Affairs operation provides engineering and technical support for Airbus in North America. Located in downtown Washington, D.C. just a few blocks from the White House, the office is staffed by Airbus and contract employees with broad experience within Airbus, and at various U.S. agencies that include the National Transportation Safety Board (NTSB), Federal Aviation Administration (FAA), and National Aeronautics and Space Administration (NASA). As an extension of Airbus Americas, the office supports a wide variety of internal Airbus organizations, including Product Safety, Engineering, Customer Services, Programs and Commercial. The office maintains close liaison with FAA and NTSB, and is actively involved in activities related to existing and new products, including the A380.

Phone: +1 202 467 5480



Airbus Military Service Center – Mobile, Alabama

Inaugurated in October 2009, Airbus Military North America’s maintenance, repair and overhaul delivery center at the Mobile Regional Airport supports its family of tactical multi-mission aircraft. The 30,000 square-foot facility provides North American operators of the C-212 and CN-235 tactical transports with the capabilities of a certified FAA Repair Station, as well as direct support from Airbus. The C-212 and CN-235 are used by a variety of military and civil operators, including the U.S. Coast Guard.


Design and engineering offices


Design and Engineering Offices - Wichita, Kansas

Airbus opened its first North American design and engineering facility in 2002, bringing together some of America's top talent to work on the 525-seat A380 and other long-range Airbus programs. Located in Wichita, Kansas, the center has grown to employ some 250 engineers. In June 2010, the Wichita location was expanded with a second engineering center to focus on wing work for Airbus aircraft, and house a team of in-service repair engineers specializing in critical support for customers around the world.

Phone: +1 316 299 0100



Engineering Office - Mobile, Alabama

Officially opened in February 2007, the Airbus North America Engineering facility in Mobile, Alabama is responsible for various interior elements of Airbus' newest aircraft, the A350 XWB - including design and engineering work on its cabin, crew rest, lavatories and galleys. In 2008, this facility was expanded into a larger scale industrial site for final assembly and outfitting of the KC-45A Tanker, as well as the A330 Freighter.


Miami's world-class training centre


Miami, Florida

The $50 million Airbus Training Center in Miami, Florida, provides training for Airbus customers’ flight and cabin crew, as well as maintenance personnel. The custom-designed, 110,000-square-foot complex has five full-flight simulators (four for the A320 Family and one for the A330/A340), two fixed-base simulators (one each for the A320 Family and A330/A340), as well as cabin door and slide trainers, state-of-the-art computer-based training classrooms and aircraft system trainers. Approximately 4,000 trainees take Airbus courses annually at the Miami center under the direction of nearly 100 Airbus employees. Most of the facility’s trainees come from Airbus airline operators in the U.S., Canada and Latin America.

Phone: +1 305 871 3655


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