The AirbusWorld portal gives customers a secured access to data and applications.
Some examples of Airbus products and services, by domain:

Maintenance and engineering

• AIRTAC (Airbus Technical AOG Centre): A worldwide technical support centre for AOG (Aircraft On the Ground) and work stoppages. It is dedicated to minimising aircraft downtime and provides high quality support 24/7.
• Upgrade Services: Airbus proposes cabin upgrades, system upgrades, freighter conversions, business aircraft upgrades and fleet management services.
• Technical data: Airbus provides 100% online and digital technical data, with an increasing number of interactions between applications. Applications for technical data include Airline Maintenance Information System, AirN@v (technical data consultation tool) and ADOC (global and modular solution for digital documentation management).
• AIRMAN: This is a health-monitoring software package to optimize maintenance and troubleshooting.
• AirPl@n for full planning package, outsourced to Airbus to manage maintenance planning information.

Material, logistics & suppliers

• Customer Order Desk: This service ensures supply and availability of Airbus spares within a worldwide spares network. It is the single point of contact for material and logistics orders and inquiries, available 24 hours a day, 7 days a week.

Training and flight ops

• LOAS (Line Operations Assessment System) for analysis of human factors whilst in flight.
• LPC (Less Paper in the Cockpit) to manage flight operations documentation & optimize performance calculation on the EFB (Electronic Flight Bag).
• PEP/LTS (Performance Engineers Programme, Load & Trim Sheet software) for ground aircraft performance tools.
• AirFASE (Aircraft Flight Analysis and Safety Explorer) for flight data monitoring.
• SMS (Safety Management System):
  Airbus can help operators to implement their SMS, providing courses, assessments and implementation support customized to each airline’s specific needs.

Programmes

Airbus provides support and services to help customers manage their Airbus fleets, throughout the aircraft lifecycle.

• Airline economics: This service assists customers in reducing their operating costs and increasing aircraft fleet availability. It covers fuel efficiency, processes, spares services and eco-efficiency.
• FAIR (Forum with Airlines for Interactive Resolution):  This online forum enables Airbus customers to share experience and contribute to key decisions regarding major technical issues.
• IDOLS (In service Data Tools): IDOLS is a benchmarking tool for reliability performance comparisons.
• Direct Maintenance Cost (DMC) benchmark for airlines: DMC provides customers with a detailed view and analysis on where they stand in terms of DMC performance compared to other airlines.